| ACADEMIC READING TEST 2 | BOOK CAMBRIDGE IELTS 2 | ||
| READING PASSAGE 1 | 20 | C | |
| 21 | (industrial) training (schemes) | ||
| 1 | C | 22 | translation services |
| 2 | A | 23 | (part-time) language courses |
| 3 | C | 24 | (technical) glossaries |
| 4 | B | 25 | D |
| 5 | B | 26 | A |
| 6 | benchmarking | ||
| 7 | (a range of) service delivery | READING PASSAGE 3 | |
| 8 | (performance) measures | ||
| 9 | productivity | 27 | ii |
| 10 | (‘) Take Charge (‘) | 28 | i |
| 11 | feedback | 29 | v |
| 12 | employee(S’)/ staff | 30 | vi |
| 13 | 30 days | 31 | D |
| 32 | C | ||
| READING PASSAGE 2 | 33 | F | |
| 34 | G | ||
| 14 | major consequences | 35 | NO |
| 15 | surveys | 36 | YES |
| 16 | sales literature | 37 | NO |
| 17 | Eastern Europe/ Far East/ Russia/ Arab world/ Latin America/ French-speaking Africa | 38 | YES |
| 18 | C | 39 | NOT GIVEN |
| 19 | B | 40 | YES |